Shipping, Returns & Payments

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Delivery time

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In Singapore:

We will pack and ship your order on the same day for order submitted before 4pm from Monday to Saturday. Orders submitted after 4pm will be arranged on the next working day.

You will then receive your parcel within 1 or 2 days. We will send you a tracking number so you can follow the delivery.

In total, you can estimate your order to reach within 3 or 4 days in average.

In case you are not home, the courier company will give you a call to reschedule or arrange the delivery at your convenience.

 

To West Malaysia:

We will pack and ship your order on the same day for order submitted before 4pm from Monday to Saturday. Orders submitted after 4pm will be arranged on the next working day.

You will then receive your parcel within 4 to 6 days. We will send you a tracking number so you can follow the delivery.

In total, you can estimate your order to reach within 6 or 8 days in average.

 

In case you are not home, the courier company will give you a call to reschedule or arrange the delivery at your convenience

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Free deliveries:

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We currently offer free deliveries in Singapore and West Malaysia on all our online store's products.

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Product returns:

We will accept returns only in case of product defect or if we send a wrong size or colour by mistake.
Products should be returned within 7 days after reception, in their original packaging and condition.
We will arrange for a pick up from your address and take care of the return fees of course.

If you wish to receive more information before ordering, please do not hesitate to give us a call or Whatsapp at +6587931582 or an email at contact@freshbnb.store

Payment options:

We accept payments via credit card (Mastercard, Visa), Paypal and Paynow.

 

Contact information:

Freshbnb Pte Ltd
1 Paya Lebar Link PLQ1 #04-01
408533 Singapore

Whatsapp / Mobile: +65 7693 1582
Email: contact@freshbnb.store